Home Technology How cloud and AI rework and enhance buyer experiences

How cloud and AI rework and enhance buyer experiences

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How cloud and AI rework and enhance buyer experiences

As AI applied sciences turn out to be more and more mainstream, there’s mounting aggressive strain to remodel conventional infrastructures and expertise stacks. Conventional brick-and-mortar corporations are discovering cloud and knowledge to be the foundational keys to unlocking their paths to digital transformation, and to competing in fashionable, AI-forward business landscapes. 

On this unique webcast, consultants focus on the constructing blocks for digital transformation, approaches for upskilling staff and placing digital processes in place, and knowledge administration finest practices. The dialogue additionally appears at what the close to future holds and emphasizes the urgency for corporations to remodel now to remain related. 

Study from the consultants

  • Digital transformation, from the bottom up, begins by shifting infrastructure and knowledge to the cloud
  • AI implementation requires a expertise transformation at scale, throughout the group
  • AI is a company-wide initiative—everybody within the firm will turn out to be both an AI creator or shopper

Featured audio system

Mohammed Rafee Tarafdar, Chief Expertise Officer, Infosys

Rafee is Infosys’s Chief Expertise Officer. He’s liable for the expertise imaginative and prescient and technique, sensing & scaling rising applied sciences, advising and partnering with shoppers to assist them succeed of their AI transformation journey and constructing excessive expertise expertise density. He’s main the AI First transformation journey for Infosys and has carried out inhabitants and enterprise scale platforms. He’s the co-author of “The Dwell Enterprise” e book and has been acknowledged as a prime 50 expertise world chief by Forbes in 2023 and High 25 Tech Wavemaker by Entrepreneur India journal in 2024.

Sam Jaddi, Chief Info Officer, ADT

Sam Jaddi is the Chief Info Officer for ADT. With greater than 26 years of expertise in expertise innovation, Sam has deep information of the safety and sensible dwelling business. His staff helps to drive ADT’s enterprise platforms and processes to enhance each buyer and worker experiences sooner or later. Sam has helped set the expertise technique, imaginative and prescient and route for the corporate’s Digital transformation. Previous to Sam’s function at ADT, he served as Chief Expertise Officer at Stanley, overseeing the corporate’s new safety division, main world integration initiatives, IT technique, transformation and worldwide operations.

This content material was produced by Insights, the customized content material arm of MIT Expertise Overview. It was not written by MIT Expertise Overview’s editorial workers.

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