The Metropolis of Cape City has introduced that it’ll cease sending printed municipal payments by way of the South African Publish Workplace after 31 December. This kinds a part of its broader paperless billing marketing campaign, which has already seen over 430 000 accounts despatched by way of e-mail.
A transfer towards digital comfort
Councillor Siseko Mbandezi, the Mayoral Committee Member for Finance, defined the choice as a push to modernise billing and enhance effectivity.
“Emailed accounts additionally make it simple for account holders to maintain observe of their payments and use the accounts for proof of residence,” stated Mbandezi.
The shift to emailed payments is a part of a longstanding effort to scale back the environmental and monetary prices related to printing and postage. Residents can simply make the swap by emailing or sending an SMS with their account quantity and e-mail tackle to the town.
Help for These With out Electronic mail Entry
Whereas the Metropolis goals to transition nearly all of accounts to digital codecs, provisions have been made for these with out e-mail entry. Residents can contact the Metropolis’s Name Centre to debate different preparations.
“Importantly, all account holders with no e-mail entry can be assisted, and they’re suggested to name the Metropolis’s Name Centre in order that we find out about them and will help them,” stated Mbandezi.
Town emphasised that the transfer is about comfort and sustainability. Slicing down on printing and postage aligns with its aim of being a financially accountable and environmentally acutely aware organisation.
Deadline Approaches for Paperless Transition
Account holders should act earlier than the 31 December 2025 deadline to make sure a easy transition. Mbandezi highlighted the significance of making ready now.
“We’ve made numerous progress through the years with decreasing the variety of payments we print and ship by way of the postal service. Nonetheless, we’re stepping up our efforts to modify to emailed accounts.”
This transition comes amid rising uncertainty over the way forward for the South African Publish Workplace, which has confronted operational challenges and closures in recent times.
What steps can cities and municipalities take to make sure inclusivity and accessibility within the shift towards digital companies?
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