Many individuals flip to mortgage apps once they want fast money, however a few of these lenders go too far when accumulating money owed. In the event you’ve ever acquired threatening messages, had your contacts uncovered, or been publicly shamed by a mortgage app, you’re not alone.
The excellent news? You’ll be able to combat again. The Federal Competitors and Client Safety Fee (FCCPC) has made it clear that nobody must be harassed over unpaid loans. If a mortgage app is crossing the road, you’ll be able to report them and take motion.
Indicators of Mortgage App Harassment
Undecided if what you’re experiencing counts as harassment? Listed below are some pink flags:
- The mortgage app sends abusive or threatening messages.
- They contact your loved ones, mates, or employer about your debt.
- They publish your private particulars on-line.
- They cost hidden charges or manipulate reimbursement phrases.
If any of this sounds acquainted, it’s time to report them.
Report back to the FCCPC
The FCCPC is chargeable for defending shoppers from unfair enterprise practices. To file a criticism:
- E-mail: Ship your criticism to contact@fccpc.gov.ng with particulars of the harassment.
- Social Media: Message them instantly on X (Twitter) @fccpcnigeria.
- Web site:
- Go to fccpc.gov.ng
- Click on on Menu > File a Grievance
- Fill in your particulars, the mortgage app’s particulars, and a short clarification of the problem.
- Add any proof, similar to screenshots of messages.
- Submit your criticism.
Report back to Google Play Retailer
If the mortgage app is listed on Google Play, you’ll be able to report them for coverage violations:
- Open the Google Play Retailer
- Seek for the app
- Scroll down and faucet “Flag as inappropriate”
- Choose “Dangerous or abusive content material” and clarify your criticism.
Alert Your Financial institution
If the mortgage app has unauthorized entry to your checking account, notify your financial institution instantly. They can block the app from making withdrawals.
What Occurs After You Report?
As soon as your criticism is acquired, the FCCPC will examine the mortgage app. In some instances, apps have been taken down or banned for his or her actions. The extra stories they obtain, the stronger the case towards these lenders.
No o/ne deserves to be bullied over a mortgage. If a mortgage app is harassing you, don’t keep silent—report them and defend your self. The regulation is in your aspect.
