World Client Rights Day (WCRD), marked on Wednesday, comes towards the backdrop of a number of challenges South African customers are confronted with.

The Division of Commerce, Trade and Competitors mentioned these challenges vary from poor high quality of products and providers provided by suppliers, a deepening power disaster which customers circumvent by shopping for various energy sources and obtain unsafe and substandard items, faulty second-hand motor autos, and so they obtain no redress after they lodge complaints.

Additionally of great concern is the elevated ranges of debt amongst customers.

To deal with these challenges, the North West Division of Financial Improvement, Setting, Conservation and Tourism Division in collaboration with the Nationwide Regulator for Obligatory Specs (NRCS) and Nationwide Client Fee (NCC) will be part of forces to commemorate WCRD whereas discovering doable options.

Commerce, Trade and Competitors Deputy Minister Nomalungelo Gina and North West Premier Bushy Maape will lead this 12 months’s celebrations on the Solar Metropolis Resort within the North West.

On the day, customers will even be afforded a chance to work together with business specialists and regulatory our bodies beneath the umbrella of the Client Safety Discussion board (CPF) – a voluntary physique established by client safety regulators and 9 Provincial Client Safety Authorities in South Africa.

The division mentioned South African regulators are reaffirming their dedication to depart no stone unturned in defending South African customers by selecting the theme: ‘Creating a good Market’.

This theme is a reminder to suppliers of products and providers of their obligations when advertising and marketing or offering items and providers to make sure that they achieve this in a good and simply method.

The WCRD celebrations occasion will even handle challenges confronted by numerous sectors, comparable to, tourism, monetary, and the power sector, amongst others.