New aviation regulation: Passengers to get a refund on delayed flights – NCAA

Musa Nuhu, the director-general of Nigeria Civil Aviation Authority, (NCAA) has mentioned that Nigeria Civil Aviation Rules (Nig.CARs) 2015 which is being amended ensures that passengers get full refunds when their flights are delayed or cancelled.

Nuhu who waded into the two-day warning strike and pleaded with labour unions to droop the motion defined that airfares refund throughout flight delays or cancellations have been factored into the continuing modification of the Nigeria Civil Aviation Rules (Nig.CARs) 2015.

The DG disclosed this throughout an interview on Dawn Each day reside broadcast by Channels Tv monitored in Lagos on Tuesday, April 18, 2023.

Learn additionally:Aviation workers’ strike: FG insists on airport concession

He mentioned has convened a collection of conferences with the unions, ranging from April 16, 2023, and one other on Tuesday, April 18, 2023, with the Wage and Wages Fee together with all aviation companies’ chief govt officers and their heads of the finance division.

Nonetheless, the assembly with the Salaries and Wages Fee was mentioned to be for the examination of their varied account books with a view to figuring out whether or not or not the rise in salaries being demanded by the unions could possibly be accommodated of their varied internally generated revenues (IGRs).

He mentioned the result of this assembly can be forwarded to the top of the service of the federation for consideration and approval.

Aviation staff’ unions on Monday, April 17, 2023, launched into a two-day warning strike that grounded actions in airports across the nation.

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