Afrigather 
Kenya Energy, the main electrical energy distributor in Kenya’s Self-Service Portal (KPLC), affords a spread of providers, from registering your account to paying payments and monitoring your consumption. On this article, we’ll stroll you thru the important steps to profit from this portal.
Registration for the KPLC self-service for landlords
To entry the KPLC Self-Service Portal, you first have to register. Observe these steps:
1. Go to the official Kenya Energy web site (www.kplc.co.ke).
2. Click on on the “Self-Service” tab, which is able to redirect you to the Self-Service Portal.
3. Choose “Register” to provoke the registration course of.
4. Fill in your particulars, together with your account quantity, recognised ID, a legitimate e-mail tackle and telephone quantity, and a password.
5. Comply with the phrases and circumstances, after which click on “Register.”
6. You’ll obtain a verification e-mail/SMS; enter the code to substantiate your registration.
Tenant registration for the KPLC self-service
When you’re a tenant, you may register as properly. Tenant registration is important for correct billing and account administration. Observe these steps:
1. Throughout registration, click on on “Tenant Registration.”
2. Enter your landlord’s account quantity, your landlord’s telephone quantity, and the meter quantity.
3. Confirm the main points and click on “Submit.”
4. Your tenant registration will probably be confirmed as soon as it’s permitted by Kenya Energy.
Login to Kenya Energy portal
When you’re registered, you may log in to the KPLC Self-Service Portal utilizing your e-mail/telephone quantity and password. This portal affords a safe and handy option to handle your electrical energy account from the consolation of your property or workplace.
Checklist of providers on the KPLC self-service portal
The KPLC Self-Service Portal affords a complete vary of providers to cater to your electricity-related wants. Here’s a record of some key providers obtainable:
1. Invoice fee: Simply pay your electrical energy payments on-line utilizing varied fee choices, together with M-Pesa, Airtel Cash, Equitel, or debit/bank cards.
2. Token buy
: Buy pay as you go electrical energy tokens instantly from the portal. You may as well verify your token buy historical past.
3. Invoice historical past: Entry your billing historical past to trace your month-to-month electrical energy consumption and expenditure.
4. Assertion request: Request and obtain your account assertion for tax or record-keeping functions.
5. Change of contacts: Replace your contact particulars, resembling e-mail addresses and telephone numbers, to make sure you obtain well timed notifications and updates from Kenya Energy.
6. Report a fault: Report any electricity-related faults or outages instantly by way of the portal for immediate help.
7. Software for brand new connection: Apply for a brand new electrical energy connection conveniently with out visiting a Kenya Energy workplace.
8. Meter studying: Submit your meter readings on-line, serving to guarantee correct billing.
Kenya Energy Self-Service App
Along with the online portal, Kenya Energy additionally affords a cellular app for added comfort. The Kenya Energy Self-Service App is accessible for each Android and iOS gadgets. Listed below are some advantages of utilizing the app:
1. Accessibility: Entry your electrical energy account anytime, anyplace, out of your smartphone or pill.
2. Invoice funds: Make fast and safe invoice funds utilizing varied mobile payment options.
3. Token Buy: Buy pay as you go tokens on the go and get notifications in your cellular system.
4. Notifications: Obtain real-time alerts and notifications relating to your account and any service disruptions.
5. Fault reporting: Simply report energy faults and outages instantly by way of the app.
Closing ideas
The Kenya Energy Self-Service Portal and the accompanying cellular app have reworked the best way clients work together with their electrical energy accounts. These platforms supply a seamless and handy expertise, permitting customers to handle their electrical energy consumption, pay payments, and entry varied providers with ease. Registering on the portal and utilising the cellular app can simplify your relationship with Kenya Energy whereas making certain that you just keep in command of your electrical energy wants.
