JBL Tour Professional 2 assessment: completely tricked-out wi-fi earbuds

JBL Tour Pro 2 in case, with ambient sound screen displayed.

JBL Tour Professional 2

MSRP $250.00

“They’re simply essentially the most feature-rich wi-fi earbuds you should buy.”

Professionals

  • Tons of options
  • Superb ANC
  • Strong sound high quality
  • Sturdy battery life
  • Customized EQ and controls

Cons

  • So-so name high quality
  • No high-quality codecs
  • Touchscreen

Rumors started to swirl that Apple may be contemplating the addition of a touchscreen to the charging case of the AirPods Professional 2. This was adopted up by a rendering that imagined what such a touchscreen case may appear like. Reactions to the idea have been different, from enthusiastic, to deeply skeptical. Digital Tendencies’ personal Christine Chan was among the many latter, claiming it was the worst thing she had seen that week.

JBL Tour Pro 2 held in hand, displaying the Digital Trends logo on the case touchscreen.
Simon Cohen / Digital Tendencies

A lot of the objections, together with Chan’s, have been merely in regards to the utility of including a touchscreen to an object that basically solely exists in an effort to cost and defend a set of earbuds when not in use. Does it actually make any sense? We might by no means know for certain — Apple’s patent functions not often see the sunshine of day as precise merchandise — however we’ve bought an excellent concept because of JBL’s new $250 Tour Pro 2 wireless earbuds.

Among the many many enhancements to JBL’s second-gen Tour Professionals, essentially the most notable by far is the inclusion of a touchscreen on the charging case, which is sort of precisely what the Apple patent seems to explain.

JBL’s model of the sensible charging case permits you to carry out all kinds of actions with out eradicating your telephone out of your pocket. Peculiar issues like playback and quantity management, much less atypical issues like altering how the earbuds reply if you take away them out of your ears, and even some actually extraordinary issues like utilizing the built-in display screen as a flashlight. It may even flash a notification and the primary dozen or so characters from an incoming electronic mail.

JBL Tour Pro 2 in case, with playback screen displayed.
Simon Cohen / Digital Tendencies

Some capabilities are all the time current on the case (e.g. playback) and a few are non-compulsory — you possibly can determine how most of the non-compulsory ones are included utilizing the JBL Headphones app for Android and iOS.

The case itself is a bit cumbersome, however not a lot larger than the Bose QuietComfort Earbuds II or Bowers & Wilkins Pi7 S2, so JBL nonetheless deserves props for maintaining issues comparatively compact.

The display screen is surprisingly responsive and with the included brightness management (yet one more perform) it’s simple to learn even in comparatively shiny gentle. You unlock it with a single swipe from left to proper. However the query stays: is it simpler to make use of your charging case than your telephone? Most wi-fi earbuds — the Tour Professional 2 included — include loads of controls constructed into the precise buds, making a number of of the case-based choices mere duplicates (triplicates in the event you embody your telephone). Of the remaining choices that may’t be carried out with the buds, how usually do you really want to entry them?

JBL Tour Pro 2, AirPods Pro 2, and Bose QuietComfort Earbuds II case comparison.
From left: JBL Tour Professional 2, Apple AirPods Professional 2, and Bose QuietComfort Earbuds II. Simon Cohen / Digital Tendencies

I undoubtedly loved taking part in with it — there’s an actual novelty issue to it — however I principally use my earbuds once I’m out for a stroll or going to the gymnasium and in each conditions, I go away my charging case at residence. For me, that makes it laborious to develop a behavior the place I’d attain for the case as an alternative of my telephone (or the earbuds).

A lot of the options are solely related when the buds are related to your telephone, like playback, quantity, spatial sound (I’ll get to that in a second), and EQ settings. Nevertheless, some stay helpful even with no connection in any respect, like ANC, reminder timers, discover my buds, and the flashlight.

In equity, the entire case versus telephone selection could also be a pink herring. If you happen to’re utilizing the Tour Professional 2 with a pc or pill (or perhaps a second telephone) that doesn’t have the JBL Headphones app put in, the case may give you entry to almost each one of many app’s settings — that’s fairly helpful. Alternatively, you may … simply set up the app.

JBL Tour Pro 2.
Simon Cohen / Digital Tendencies

Nonetheless, I can’t assist however marvel in regards to the different phone-less options that JBL might have included which may have made the Tour Professional 2’s sensible case much more helpful. It might act as a Bluetooth transmitter for instances when you want to plug right into a bodily headphone jack (airplanes) — the Bowers & Wilkins Pi7 S2 does this — or it might have a small quantity of built-in music storage for instances if you don’t need to convey your telephone with you, like an Apple Watch.

These examples will doubtless by no means come to cross, however right here’s one which may: With assist for Bluetooth 5.3 and LE Audio, the Tour Professional 2 will in all probability be Auracast-compatible when this intelligent Bluetooth broadcast expertise rolls out. At the moment, you might be able to use the case to find and hook up with Auracast streams, with no telephone wanted.

For the Tour Professional 2, JBL deserted the spherical, all-in-one earbud type it used on the unique Tour Pro+ in favor of a extra AirPods-like stem design. That was a very good transfer when it comes to consolation — the Tour Professional 2 don’t make your ears really feel as full as the primary model — I’ve worn them for hours with no issues. Nevertheless, it’s not as simple to get a super-secure match. So whereas the IPX5 water-resistant rating makes them strong sufficient to outlive sweaty exercises or runs, you might discover they don’t keep put by way of high-impact actions.

Man wearing JBL Tour Pro 2.
Simon Cohen / Digital Tendencies

Talking of Apple’s buds, the Tour Professional 2 provide a compelling different to the AirPods Pro 2 in terms of sound high quality. Relying in your settings, the 2 fashions can sound very comparable, however JBL has a giant benefit right here: a extremely customizable 10-band equalizer with manufacturing facility presets and the power to create and save your personal customized recipes.

When pushed, these tweaks may give the Tour Professional 2 a giant, commanding bass response, or they can be utilized to provide the mids and highs better presence. Admittedly, with none superior Bluetooth codec assist (they’re SBC/AAC solely), these earbuds can’t reside as much as their full potential, however JBL goes an extended option to make them sound nice. Not solely do you get adjustable EQ — however you may also leverage some new instruments like Personi-Fi, which makes an attempt to personalize the EQ primarily based in your age, intercourse, and skill to listen to numerous frequencies.

I’ve used a number of these techniques over time and typically they produce spectacular outcomes, and different instances, not a lot. Personi-Fi precisely assessed my barely diminished high-frequency sensitivity, although when flipped the personalization setting on and off, I couldn’t hear a lot of a distinction.

The Tour Professional 2 additionally try and compete with the AirPods Professional 2 within the realm of spatial audio, however on this case, I believe the Tour Professional 2’s method is much less efficient. Enabling spatial sound will take no matter you’re listening to and apply one among three digital sign filters: music, films, or gaming. Every accentuates a distinct side of your sound — film mode goes for a cinematic impact, music tries to create a better sense of realism, whereas gaming enhances the precision of high-frequencies so you possibly can develop a greater concept of what’s taking place inside your recreation.

It is best to consider them as three extra EQ presets which you can play with. If you happen to like them, nice — go nuts. If you happen to don’t, go away them turned off. However they aren’t the identical factor as listening to an precise spatial audio supply, like Dolby Atmos for films, or Dolby Atmos Music. Furthermore, they don’t carry out the identical trick as Apple’s head-tracking for spatial audio, which alters the presentation of spatial audio primarily based in your head actions.

JBL Tour Pro 2 with accessories.
The Tour Professional 2 is gentle on equipment: only a USB charging cable and two further sizes of eartips. Simon Cohen / Digital Tendencies

I favored the sound of JBL’s filters — film mode was my favourite — however I nonetheless want the sound of Dolby Atmos content material. The excellent news is that lacking head-tracking apart, these buds will nonetheless allow you to hear Dolby Atmos and Dolby Atmos Music so long as your smartphone and apps assist it.

And that’s simply the beginning of a startling listing of tech instruments that JBL throws your manner through the Headphones app. You possibly can carry out a match check, an ear canal check that ostensibly improves energetic noise cancellation (ANC), and there’s even an possibility for leakage compensation. Uh, pardon me? It’s sound leakage. ANC requires a robust seal to do its finest work, however getting an ideal match will be laborious to realize not to mention keep, so leakage compensation makes an attempt to right for these altering seal circumstances. It’s the flip facet of adaptive ANC, which adjusts itself primarily based on how outdoors noises change from second to second. The Tour Professional 2 has this, too, and you’ll flip it on and off within the app.

JBL Tour Pro 2 in case, with ambient sound screen displayed.
Simon Cohen / Digital Tendencies

I discovered ANC on the Tour Professional 2 very efficient at blocking quite a lot of sounds from site visitors to the whine of a vacuum, and it even helped cut back the intrusion of close by conversations as I used to be making an attempt to write down this assessment. It’s at its finest if you’re listening to podcasts, preserving the sound of hosts’ voices even in very noisy environments. It additionally works properly as a software for diminishing undesirable sounds if you’re not listening to something in any respect, though on this scenario, you’ll get the very best outcomes through the use of the Silent Now possibility. This disconnects the Tour Professional 2 from Bluetooth fully and leaves ANC mode on. You received’t get any notifications or distractions. You possibly can set the length for Silent Now and the buds will mechanically reconnect when the time is up.

This not solely preserves battery life but in addition offers with an anomaly in how the earbuds cope with audio connections to your telephone or pc. Once you’re not listening to any audio, the Tour Professional 2 nonetheless react to small adjustments in your system’s exercise — like an incoming textual content message notification — which might have an effect on how ANC works. It often presents itself as a slight hiss that sticks round for a minute or two after which goes away till the subsequent notification. Silent Now eliminates this.

The Tour Professional 2 has 4 variations of transparency. Ambient mode permits as a lot outdoors sound as you need, TalkThru does the identical factor but in addition dips the amount of any audio that’s taking part in so you possibly can have a dialog, VoiceAware (sidetone) permits you to regulate how a lot of your personal voice will get piped again into the earbuds throughout telephone calls, and Private Sound Amplification is designed to make conversations simpler in busy environments.

All 4 do a superb job of bringing the surface world in, for better consciousness of your environment, however even at their most settings, my voice didn’t sound pure to me — nowhere close to as really “clear” because the AirPods Professional 2. This diminished the worth of TalkThru, VoiceAware, and Private Sound Amplification.

Name high quality on the Tour Professional 2 is surprisingly poor. Not poor within the sense that it’s dangerous — it’s not. In comparison with many different wi-fi earbuds, it’s on par. I imply poor within the sense that it’s worse than on their predecessors, the Tour Professional+, and far worse than the similarly-priced AirPod Professional 2. Background noise may be very successfully canceled, however my voice paid the value for this aggressive processing, changing into warbly and compressed-sounding in something however the quietest of areas. If you happen to’re primarily utilizing them indoors, it received’t be an issue, however when outdoors, your callers will concentrate on it.

Unbelievably, we nonetheless haven’t touched on all the Tour Professional 2’s full characteristic set. So earlier than your eyes fully glaze over, let me provide the broad strokes. The charging case will cost wirelessly on any Qi charger, or you possibly can plug it in with the included USB-C cable. When totally charged, it could possibly recharge the earbuds thrice from empty.

Battery life on the buds themselves is respectable when utilizing adaptive ANC, at a claimed six hours, higher if you use non-adaptive ANC (eight hours), and excellent when turning ANC off (as much as 10 hours). Beneath very best circumstances, which means you may get as many as 40 hours of play time with no need an influence supply.

Remember, these numbers all assume a 50% quantity stage, which might not be loud sufficient in all conditions.

The earbuds have put on sensors and they are often turned on or off relying on whether or not you need auto-play/pause if you insert or take away them out of your ears. I discovered it was very responsive when turned on.

JBL Tour Pro 2.
Simon Cohen / Digital Tendencies

You need to use every earbud independently, and so they assist Bluetooth Multipoint for connecting two gadgets concurrently — a really helpful characteristic for leaping between a telephone and a pc. This characteristic labored very properly, with one exception: when related to an iPhone and a Mac, the JBL Headphones app wouldn’t all the time acknowledge the earbuds. The repair was to disconnect the Mac, open the app, then reconnect the Mac. I didn’t have the identical downside with two simultaneous smartphone connections (e.g. iPhone/Android).

Google Quick Pair and Microsoft Swift Pair are each supported, for one-tap/click on pairing on appropriate gadgets.

The Discover My Buds characteristic is rudimentary — there’s no Bluetooth location monitoring within the app — however it could possibly nonetheless be efficient: one or each earbuds will be pressured to emit a really loud tone that will help you discover them. It doesn’t work if the buds are within the case, and in contrast to the AirPods Professional 2, you get no assist in finding a misplaced case.

The notifications on the case — for texts or emails, and so on. — is just reasonably helpful. If the case occurs to be positioned the place you possibly can see it, you might discover the very fast, one-line message pop up, however in the event you miss it, there’s no option to get it again. A small envelope icon within the nook of the display screen is your solely clue that you just missed one.

JBL Tour Pro 2 in case, with customized lock screen displayed.
Simon Cohen / Digital Tendencies

The lock display screen artwork will be personalized within the app. Within the accompanying photographs, you possibly can see the Digital Tendencies emblem that JBL preloaded onto our assessment pattern, however you should use nearly any picture you want.

Your telephone’s default voice assistant can all the time be triggered from the earbuds, however Amazon Alexa can also be an possibility on each iOS and Android.

Lastly, JBL even provides you some decisions in terms of controls. It’s not practically the extent of customization supplied by Jabra or Sennheiser, however every earbud will be assigned one among three perform teams: ambient sound management (for all ANC-related options), quantity management, and playback/voice assistant management. Sadly, you possibly can’t have all three directly, so some tradeoffs should be made.

If there have been a prize for essentially the most tricked-out set of wi-fi earbuds, the JBL Tour Professional 2 would win by a mile. No contest. It’s laborious to think about a single characteristic JBL has left us wanting, with the attainable exception of higher Bluetooth codecs like LDAC or the aptX household. They’re comfortable, they sound excellent, and their ANC is greater than succesful. With glorious battery life and a charging case that’s undeniably distinctive, I used to be solely actually let down by the Tour Professional 2’s dealing with of my voice each on calls and customarily when utilizing transparency modes.

Nonetheless, for the value, JBL’s newest flagship earbuds provide a ton of worth.

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