Afrigather Recognizing the 50 high tech leaders reworking their corporations for a brand new period of AI.
Edited By Alex Knapp and Richard Nieva, Editorial Operations: Elisabeth Brier
Reported By Emma Kinery and Bella Sayegh
If the way forward for enterprise is AI, then these are the folks main the cost.
As synthetic intelligence continues its march into the mainstream — producing billions in funding and analysis — it has gained explicit traction in enterprise. Virtually two-thirds of organizations say they’re now utilizing AI in not less than one enterprise perform, up from a 3rd final yr, in accordance with a Could report from consulting large McKinsey. And 67% anticipate their corporations to take a position much more in AI over the subsequent three years.
The executives in control of making these deployments are sometimes Chief Data Officers, navigating new terrain with a quick evolving know-how filled with chance. These new alternatives imply there could also be no job within the company C-suite that has modified extra in recent times than the CIO. This record honors them and people past that title: Chief Data Safety Officers, Chief Digital Officers, Chief Know-how Officers, and the like.
Now in its fifth yr, the Forbes CIO Subsequent record acknowledges executives within the U.S. throughout a big selection of sectors: trillion-dollar tech giants like Google and Microsoft, banks and monetary companies corporations like Visa and Capital One, family manufacturers like Coca-Cola and United Airways, and even authorities officers from NASA and town of San Francisco.
In 2024, generative AI was a unifying development for lots of the organizations honored. Some are utilizing chatbots to assist staff conjure up solutions for his or her armies of customer support representatives. Others are utilizing AI fashions to assist practice staff internally on firm insurance policies, or mitigate cybersecurity threats. Nonetheless others are utilizing AI to handle provide chains and deal with logistics. For a lot of, the deployments have resulted in tangible features, like income progress, time saved and operations scaled. Not each CIO on the record is pushing their firm closely into AI, but it surely’s a persistent driving power as workplaces look to adapt for the longer term.
To compile this record, Forbes despatched out a name for nominations and consulted with consultants and commerce organizations to seek out worthy candidates. After reviewing tons of of names, Forbes staffers poured by means of functions to seek out 50 standouts that exemplify excellence within the function. Of notice, this record isn’t ranked; as an alternative, it’s meant to be a highlight on the most effective and brightest within the subject. We prioritized candidates who’re making massive impacts at their corporations, with current accomplishments and tangible successes.
The Forbes CIO Subsequent Listing 2024
A-F
forbes
Michael Adams
Title: CISO
Firm: Zoom
The pandemic reworked Zoom into one of the crucial widespread video conferencing instruments, largely due to its reliability, safety and different easy-to-use options. That’s in no small half as a result of work of Michael Adams, Zoom’s chief info safety officer, who’s spearheading the corporate’s product improvement and cybersecurity. Adams, who joined the corporate 4 years in the past as Counsel to the COO and CISO, and his staff have overhauled Zoom’s method to safety instruments internally and externally, enhanced safety and privateness settings for the software program, and restructured the corporate’s safety knowledge pipeline to end in over $1 million in financial savings a yr. He additionally performed a key function in creating Zoom’s Bug Bounty Program to incentivize further safety testing for brand new merchandise. The consequence? In 2024, Zoom was ranked one of many two high corporations beneath the Construct Safety In Mature Mannequin (BSIMM) initiative, the main commonplace for measuring the maturity of a product safety program.
forbes
Anu Bharadwaj
Title: President
Firm: Atlassian
Anu Bharadwaj first joined Atlassian a decade in the past as Head of Product for Jira, the corporate’s proprietary bug-tracking software program. Underneath her management, Atlassian has expanded into service workflows, data administration and cross-functional collaboration, with the intention of turning into a wall-to-wall working system for teamwork. Utilizing tech to streamline operations is one thing the corporate has carried out in its personal workforce. Previously 4 years, Atlassian has doubled its workforce and transitioned to a fully-remote, office-optional firm. In the present day, 40% of staff reside greater than two hours from the closest workplace, tremendously increasing its expertise pool. Bharadwaj additionally inspired early adoption of AI. Its first AI product, Rovo, which incorporates search, chat and automation capabilities, was launched in October.
forbes
Jason Birnbaum
Title: CIO
Firm: United Airways
From powering options like Connection-Saver, which helps passengers make connections between flights, to offering real-time flight updates and computerized rebookings when issues don’t go as deliberate, Jason Birnbaum has his fingers full as CIO at United Airways. Birnbaum has reworked United to be a technological chief within the airline trade, main United’s transition to the cloud and increasing entry to know-how jobs by means of United’s Innovate apprentice program, which recruits people from nontraditional backgrounds to hitch the know-how workforce. By equipping frontline staff with digital instruments, Birnbaum has prioritized how know-how can finest assist everybody – from prospects and gate brokers to technicians and pilots.
forbes
Bradley Bolivar
Title: CIO and SVP
Firm: Fannie Mae
In Bradley Bolivar’s 4 years at Fannie Mae, he has quickly risen to the function of CIO and altered the way in which the group makes use of know-how. The tech division composes 40% of Fannie Mae staff and is essential to the corporate’s mission of accelerating entry to reasonably priced homeownership and rental housing. In 2023, the enterprise offered help to greater than half 1,000,000 very low and low earnings renters and homebuyers. As CIO, Bolivar led the push during the last yr to maneuver the vast majority of Fannie Mae’s operations to the cloud and create an automatic backup and restoration system for cloud belongings. For 2025, he’s centered on increasing danger administration instruments, finishing the cloud migration and growing Fannie Mae’s use of automation.
forbes
Pleasure Chik
Title: President, Id and Entry Administration, and Government Sponsor, Safe Future Initiative
Firm: Microsoft
Pleasure Chik leads the engineering facet of the Microsoft Safe Future Initiative – a process the CEO named the corporate’s high precedence. It’s the largest cybersecurity operation in Microsoft’s historical past with 34,000 engineers engaged on the venture. As well as, Chik is the president of the corporate’s multi-billion greenback Id and Community Entry safety enterprise, safeguarding prospects throughout all their gadgets. Since she started, that group has grown its income greater than 200% and expanded to incorporate eight merchandise. Her work has been important in serving to Microsoft forestall identification theft, the highest driver of cyberattacks, by means of the creation of the Zero Belief identification and entry controls for its software program merchandise.
forbes
Debra Chrapaty
Title: CTO
Firm: Toast
Rising up above her household’s restaurant in Philadelphia, Debra Chrapaty is aware of firsthand how essential dependable know-how is to operating a profitable enterprise. As CTO at Toast, a degree of sale and administration software program made for eating places, Chrapaty is concentrated on enhancing buyer experiences and restaurant effectivity. Final yr, Chrapaty and her staff led the launch of the Toast cell app, which permits restaurant managers to entry key metrics and reporting options on the go. She was additionally integral to creating Toast’s improved level of sale system that streamlines restaurant workflows and accelerates service, essential on a busy Saturday night time. Plus, she’s the chief sponsor of Toast’s LGTBQIA+ neighborhood, Multigrain.
forbes
Alan Davidson
Title: CIO
Firm: Broadcom
Broadcom acquired VMware in November of final yr and as CIO in control of the International Know-how Group, Alan Davidson was key to the combination of the 2 corporations. Inside three days after the acquisition closed, Davidson’s staff accomplished the onboarding of 1000’s of latest staff. In simply over 5 months, his staff had consolidated functions, eliminating 1,800 redundancies and enhancing effectivity.His staff is on observe to finish the infrastructure consolidation by January, simply 14 months after the acquisition. The top consequence can be a 65% discount in legacy VMware infrastructure and an estimated 90% improve in effectivity and utilization.
forbes
Ann Dunkin
Title: CIO
Firm: Division of Vitality
As CIO of the Division of Vitality, Ann Dunkin is accountable for a $6 billion funds that tackles not solely technological innovation but in addition cybersecurity for the nation’s nuclear stockpile, energy grid and nationwide labs. Previous to her present job, Dunkin served as CIO of the Environmental Safety Company, metropolis of Santa Clara and CTO of Dell, giving her an extended historical past of leveraging strategic partnerships to usher in digital transformation and progress. On the DOE, Dunkin has printed department-wide steerage for accountable AI utilization, developed a supply-chain danger administration program, created a playbook for scaling IT modernization and developed organizational digital methods.
forbes
Sastry Durvasula
Title: Chief Working, Data and Digital Officer
Firm: TIAA
Sastry Durvasula heads up know-how on the Lecturers Insurance coverage and Annuity Affiliation of America (TIAA), a personal monetary retirement companies firm for these in authorities, tutorial or analysis fields. In 2024, Durvasula launched the corporate’s generative AI platform, referred to as TIAA gAIt, which helps associates reply advanced buyer questions and improves prospects’ search experiences on the TIAA web site. AI instruments have put the corporate is on observe to scale back its name middle working funds by 30% over the subsequent 5 years.
forbes
Motti Finkelstein
Title: CIO and Company VP
Firm: Intel
At Intel, Motti Finkelstein leads digital innovation for the chipmaking large. Finkelstein’s crowning achievement has been serving to to ascertain Intel’s IDM 2.0 Acceleration Workplace, which can enable Intel to standardize processes throughout its design, manufacturing and enterprise groups; he has additionally mobilized IT assist to enhance provide chain administration and reduce prices. Finkelstein leads his staff with a “suppose like enterprise homeowners” mindset, which has allowed the IT division to deal with restructuring its operations and ship greater than $1.5 billion in enterprise affect by means of elevated money flows and faster time-to-market for brand new applied sciences. Finkelstein has additionally performed a key function within the firm’s AI technique, spearheading the launch of “AI Inside,” to enhance productiveness.
forbes
Lidia Fonseca
Title: CIO
Firm: Pfizer
Fonseca leads all the info options and merchandise throughout Pfizer, and has spearheaded digitizing processes akin to drug discovery and medical improvement. To that finish, Pfizer launched a set of digital merchandise to attach patents and physicians. She’s additionally been working to streamline digital processes in manufacturing and distribution. Since she took the cost as CIO, her groups have automated over 90% of 100 million transactional processes throughout the corporate.
forbes
Kelle Fontenot
Title: Chief Digital Officer
Firm: KPMG
Kelle Fontenot is accountable for executing KPMG’s digital technique, with a novel mix of visionary considering, strategic acumen and enterprise savvy. On the onset of the generative AI growth in early 2023, Fontenot and her staff sprang into motion to launch KPMG GenAI, an inner, safe AI platform serving to staff ship outcomes to the agency’s purchasers by dashing up workflows, inside only a few months. Now, her staff is concentrated on integrating Microsoft Copilot into KPMG’s workflows to streamline staff’ effectivity and ship extra worth to the agency’s companions and purchasers.
forbes
Bridget Frey
Title: CTO
Firm: RedFin
Redfin’s aim is to make shopping for and promoting a house simpler, and know-how is essential to that. Underneath Bridget Frey’s watch, Redfin’s cell apps and web site reached 52 million common month-to-month customers within the second quarter, making it one of many high three actual property websites within the U.S. After remodeling its automated tour scheduling instrument, its use tripled, growing site visitors to brokers and producing an extra $30 million in income over 18 months. Her staff additionally created Agent Instruments, an inner software program streamlining duties. Because of this, Redfin brokers now shut thrice as many offers as conventional brokers. Frey was the one lady on the Seattle-based engineering staff when she joined in 2011, however after her overhaul of recruiting practices, a 3rd of the staff are girls and 9% are Black or Latino.
G-Ok
forbes
Vivek Gurumurthy
Title: CIO and SVP Client and Enterprise Group
Firm: Verizon Client Group
Vivek Gurumurthy has been centered on making Verizon’s app greater than a spot the place prospects pay their cellphone payments. As CIO of the Verizon Client Group, which was created in 2019 to carve out the wi-fi large’s shopper merchandise from enterprise and core know-how, he has championed making the Verizon app a spot the place prospects can do issues like store for gadgets or tickets to live shows or sporting occasions. Because of this, digital and app orders now make up round 30% of income for the division, up from 10% earlier than the pandemic. Gurumurthy’s staff additionally carried out generative AI instruments for Verizon’s groups to assist with customer support, permitting them to reply questions and search for info with a 95% accuracy fee.
forbes
Yvonne Hodge
Title: CIO and Senior Vice President, Enterprise Enterprise and Digital Transformation
Firm: Lockheed Martin
A 22-year veteran of the corporate, Yvonne Hodge and her staff of 5,000 staff at Lockheed Martin handle all the multi-billion greenback aerospace and protection large’s inner tech infrastructure. Lockheed Martin introduced its OneLM Transformation program, led by Hodge to streamline and modernize the corporate’s enterprise processes and programs utilizing digital applied sciences to boost effectivity, staff collaboration and standardize processes. Hodge was additionally instrumental to a strategic settlement between Lockheed Martin and Microsoft to energy categorized cloud improvements and synthetic intelligence for the Division of Protection.
forbes
Shanthi Iyer
Title: CIO
Firm: Docusign
Since becoming a member of Docusign three years in the past, CIO Shanthi Iyer has centered on centralizing Docusign’s knowledge platforms and the governance that goes together with them, serving to groups make extra knowledgeable selections. Iyer helped Docusign implement its personal product, the Clever Settlement Administration system, for all of its personal authorized and inner paperwork, enabling its employees to behave as “buyer zero” and be taught firsthand make the instrument higher. The software program permits corporations to entry all paperwork, contracts and agreements on a single platform, and supplies knowledge analytics and insights as nicely. This has enabled Iyer to assist improve productiveness by 30% throughout HR, authorized and procurement groups, and consolidated 100% of the corporate’s authorized agreements right into a single repository.
forbes
Zulfikar Jeevanjee
Title: CIO and EVP
Firm: Allstate
Zulfikar Jeevanjee joined Allstate in late 2022 after holding senior management roles at Wells Fargo and CVS Well being. Since moving into the CIO function, Jeevanjee and his staff have created a brand new working mannequin that divided over 7,000 staff into groups of 8-12 folks for Allstate’s know-how group. To assist groups settle into the organizational modifications, Jeevanjee launched a peer-to-peer certification program to measure how nicely groups are working and determine areas for enchancment.The shift, which had the aim of creating groups extra environment friendly and customer-centric, has accelerated the event and product rollout for the corporate’s property-liability enterprise.
forbes
Eric Johnson
Title: CIO
Firm: PagerDuty
PagerDuty CIO Eric Johnson is attempting to rework its IT operation, shifting it from a value middle to at least one that drives the enterprise: serving to purchasers reply to and forestall server outages. (The title comes from the apply of Amazon engineers being on “pager responsibility” once they had been on name to answer outages, aptly coined by cofounder and Amazon alum Alex Solomon.) To try this, he created a devoted automation staff whose total focus is to create extra environment friendly processes, like utilizing generative AI to assist groups extra shortly convert results in income. The group has delivered greater than $1 million in full-time worker financial savings since its launch in mid-2024. An AI copilot Johnson’s staff launched has additionally saved staff two to 3 hours of time per week.
forbes
Rani Johnson
Title: CIO
Firm: Workday
Rani Johnson has solely been in her function as CIO at Workday since 2023 however has already made important modifications to the corporate with a deal with AI and enhancing safety. She heads the corporate’s AI Government Advisory Board and beneath her management, Workday has rolled out 30 AI instruments with an extra 20 slated to be launched subsequent yr. She led a considerable security-first replace to the corporate’s tech infrastructure this yr that included a Zero Belief safety mannequin and company-wide use of Zscaler. Underneath her watch, 78 core functions now use Okta automated identification administration. Her management using this system led to her touchdown a keynote spot at Oktane 2024, discussing safety with Okta’s CEO.
forbes
Arnie Katz
Title: Chief Product & Know-how Officer
Firm: GoFundMe
GoFundMe’s embrace of synthetic intelligence led by Chief Product and Know-how Officer Arnie Katz has reworked on-line fundraising. Organizations and people in want of money can use GoFundMe’s opt-in AI storytelling capabilities to craft eloquent and compelling asks with urged titles, social copy and requests. Katz’s staff utilized machine studying to create urged ask quantities primarily based on $30 billion price of de-identified knowledge transactions. The transfer elevated donations by 11%. With the brand new distinctive share hyperlinks, folks can see the direct affect their advocacy has had once they put up a Gofundme ask, together with the variety of donors impressed and quantity raised from their put up. His staff additionally launched a program referred to as Giving Cart which permits nonprofits to inspire donors to assist a number of campaigns in a single transaction and encourage elevated quantities – in testing, 15% of givers opted to make use of it to donate to a number of causes.
forbes
Akash Khurana
Title: Chief Data & Digital Officer
Firm: Wesco Worldwide
Provide chain administration and logistics is Wesco Worldwide’s enterprise and as CIO and CDO, Akash Khurana has used AI, cloud computing and knowledge analytics to construct complete enhancements to its enterprise. Underneath his watch, system reliability has improved whereas upkeep prices have fallen by 15%. Khurana’s new digital platform has minimize inventory shortages by 20% and elevated buyer retention by 10%. The true-time knowledge it produces has additionally improved operations and minimize logistics prices by 10%. Khurana’s transfer to digital enterprise fashions, together with subscription companies, has elevated the corporate’s income by 7%, including $50 million yearly from digital companies. Along with his day job, Khurana is on track to earn his PhD in Digital Applied sciences, Synthetic Intelligence, and Cybersecurity in December.
forbes
Becky Kobberod
Title: Head of Digital Transformation
Firm: Smithsonian Establishment
Because the Smithsonian’s first digital transformation chief, Becky Kobberod is tasked with bringing the world’s largest analysis, instructional and museum advanced into the twenty first century. Together with advancing the establishment’s utilization of AI to boost collections, Kobberod is spearheading the Smithsonian’s implementation of a buyer relationship administration (CRM) software program that might consolidate customer knowledge throughout all 21 museums, analysis facilities and the Nationwide Zoo. With extra info on guests, the establishment hopes to rework the way it engages with the general public to create personalised studying experiences, by monitoring guests’ ticket and donation historical past to supply suggestions on what different displays to go to. For Kobberod, increasing the Smithsonian’s digital footprint and technological attain implies that extra folks can entry its sources, hopefully encouraging lifelong studying past the bodily bounds of Smithsonian museums.
forbes
Prakash Kota
Title: CIO and SVP
Firm: Autodesk
At Autodesk, which supplies design and software program companies, Prakash Kota has run the agency’s info know-how division for seven years. An organization veteran for 20 years, final yr, he helped the corporate launch Autodesk One, utilized by 97% of staff month-to-month, which gives staff personalised info, job-specific instruments and firm information. He additionally led the staff growing AutodeskGPT, an enterprise model of ChatGPT for inner use that’s constructed utilizing OpenAI fashions. And over the subsequent few years, he’ll assist Autodesk’s work with the 2028 Los Angeles Olympics and Paralympics, because the occasions’ official platform for sustainable venue design.
forbes
Suresh Kumar
Title: International Chief Know-how Officer and Chief Improvement Officer
Firm: Walmart
Suresh Kumar created Walmart International Tech when he first joined the corporate 5 years in the past, consolidating a number of tech groups throughout the enterprise. Currently, his focus has been on refining supply and distribution. Walmart is constructing a drone supply program, presently centered on the Dallas-Fort Value space, that has to this point accomplished over 60,000 drone deliveries within the final two years. Underneath Kumar’s management, the corporate lately opened its second of 5 deliberate high-tech perishable distribution facilities, expanded 4 conventional perishable distribution facilities and is retrofitting different facilities for automation. Greater than a 3rd of Walmart’s regional distribution facilities at the moment are automated and lots of are additionally utilizing autonomous forklifts. By the top of subsequent yr, Walmart expects 65% of shops will depend on high-tech facilities to handle greater than half of their success quantity and reduce unit prices by a mean of 20%. Different improvements spearheaded by Kumar’s staff intention to enhance shopper expertise with AI search, AutoReplenish and different initiatives.
L-P
forbes
Jonathan Lofthouse and Shadman Zafar
Title: Co-CIOs
Firm: Citigroup
It might be unorthodox to have two CIOs, however Jonathan Lofthouse and Shadman Zafar have been efficient in relation to main the banking large’s info know-how efforts. Zafar says that he launched AI and pure language instruments that helped scale back fraud alerts by 100 million per yr, and launched the Citi Journey Portal, powered by Reserving.com, for reserving flights, inns and rental vehicles. Lofthouse helped create the corporate’s Xing Platform for danger analytics, dashing up a number of processes throughout the corporate’s operations. For instance, he mentioned the method for stress testing dangers in monetary contracts went from taking 12 days to at least one.
forbes
Michael Makstman
Title: CIO and Head of Division of Know-how
Firm: Metropolis of San Francisco
Michael Makstman’s love of native authorities started early. A refugee from the previous USSR, his first job at 14 was by means of a Metropolis of Chicago scholar work program. There, he discovered about municipal service and used his wage to purchase his first pc – paving the way in which to his future profession. Underneath his management, as CIO of San Francisco, town has reworked cybersecurity by means of the lens of emergency administration, emphasizing it as a precedence for metropolis management–not simply the tech employees. Makstman helped to create the Workplace of Cybersecurity inside his division and formulated coordinated response plans in case of emergency, having cyber and emergency administration personnel cross-train collectively and take part in citywide cybersecurity workout routines. Makstman additionally co-founded the Coalition of Metropolis CISOs, which shares risk info and finest practices throughout the globe.
forbes
Tim Martin
Title: CTO
Firm: Audible
At Audible, chief know-how officer Tim Martin is making it simpler for patrons to seek out their new favourite audiobook. Underneath his management, the Amazon-owned audio leisure platform has accelerated audiobook manufacturing with AI-generated speech know-how that enables authors to supply audiobooks from their already-published e book catalog. Earlier this fall, Audible additionally invited audiobook narrators to create and monetize replicas of their very own voices, in order that narrators can create extra high-production audiobooks with elevated high quality. Past audiobook creation, Martin and his staff had been additionally accountable for the launch of Maven, an AI-powered search characteristic that makes use of on a regular basis language to look the Audible catalog and assist readers discover audiobook suggestions, as all of us because the launch of a youngsters profile characteristic in order that prospects can domesticate a child-friendly listening area for younger readers.
forbes
Mark Mathewson
Title: CIO of Financial institution Know-how
Firm: Capital One
As Capital One’s CIO of financial institution know-how, Mark Mathewson desires to supply prospects with technological bells and whistles they wouldn’t usually get from banks. In April, he helped push out a brand new characteristic that lets folks faucet their telephones at ATMs as an alternative of swiping a bodily card. Earlier this yr, he additionally helped introduce specialised cashier’s examine kiosks the place prospects can get a examine issued through QR code, as an alternative of chatting with a teller. Mathewson additionally rolled out generative AI instruments for customer support, utilized by greater than 200 staff throughout the enterprise.
forbes
Adhir Mattu
Title: CIO and SVP
Firm: NXP Semiconductors
Adhir Mattu is the CIO of NXP Semiconductors, a producing and design firm constructing semiconductors for carmakers, producers and know-how corporations. At NXP, Mattu’s staff has been accountable for the corporate’s transfer to the cloud, which has eradicated bottlenecks for product improvement and created $150 million in financial savings throughout the subsequent three years because of elevated effectivity. Together with introducing AI pilot applications and cybersecurity initiatives, Mattu is concentrated on modernizing NXP’s knowledge and functions. Mattu, previously at Marvell Know-how and Varian Medical Methods, was beforehand the Chair of the Advisory Board At BayAreaCIO, a management community for CIOs.
forbes
Laura McCanlies
Title: CIO
Firm: Worldwide Finance Company
Laura McCanlies has made climate-focused innovation and synthetic intelligence core to the operation of the Worldwide Finance Company, a member of the World Financial institution and the biggest world entity engaged on non-public sector progress in underdeveloped areas. For the IFC, improved effectivity means extra non-public capital towards structural challenges in much-needed areas. To that finish, McCanlies created and deployed the Local weather Danger Portal which measures the potential threats local weather change poses to IFC investments utilizing knowledge and local weather modeling. The assessments result in smarter and extra sustainable improvement selections, serving to to make sure long-term success. She additionally led AI adoption: Greater than 5,000 staff make the most of ChatIFC, an inner chatbot utilizing OpenAI know-how. Moreover, she’s led the implementation of automated processes which have saved an estimated 10,000 hours of manpower.
forbes
Greg Meyers
Title: Chief Digital & Know-how Officer
Firm: Bristol Myers Squibb
Since he took on the function in 2022, Greg Meyers’ focus has been on advancing the usage of AI and machine studying throughout Bristol Myers Squibb, bringing it to bear on early drug discovery all the way in which to commercialization. Underneath his steerage, the corporate has begun utilizing AI fashions to foretell the opportunity of success for a brand new drug earlier than shifting ideas into the lab. Bristol Myers Squibb can be utilizing AI for IT assist and to arrange paperwork wanted to start medical trials in addition to to assist reply to regulatory requests.
forbes
Brad Miller
Title: CIO
Firm: Moderna
Simply two weeks after GPT-4 was launched by OpenAI, Brad Miller’s staff at Moderna had already deployed mChat, its personal buyer AI instrument constructed on high of it. That’s not the one AI initiative that Miller has spearheaded. There’s additionally DoseID GPT, which helps synthesize and evaluate medical knowledge to help scientists. After which there’s Contract Companion GPT, which the corporate’s authorized groups use to summarize advanced contracts. Miller additionally helped construct Moderna’s AI Academy to supply schooling about AI instruments for its staff.
forbes
Mark Murphy
Title: Chief Data & Digital Officer and EVP
Firm: 3M
Within the three years Mark Murphy has served because the Chief Data and Digital Officer for 3M, he’s each moved over 92% of the corporate’s enterprise know-how to the cloud and diminished the quantity the corporate spends on know-how to facilitate it by over a 3rd. He additionally helped 3M launch well being care system firm, Solventum, in 2023, which took in $8.5 billion in income final yr. Murphy led the push to create a GenAI Heart for Excellence in 2023, which each trains staff on environment friendly synthetic intelligence practices and suggests the most effective 3M merchandise to suit customers’ wants.
forbes
Sathish Muthukrishnan
Title: Chief Data, Knowledge & Digital Officer
Firm: Ally Monetary
After stints working as CTO at Honeywell Aerospace and CIO of Enterprise Digital at American Categorical, Sathish Muthukrishnan joined Ally Monetary in 2020 with a deal with buyer expertise. He’s strengthened Ally’s know-how basis by making a consolidated knowledge warehouse and made enhancements to its consumer-facing app to be extra user-friendly. Final yr, Muthukrishnan and the Ally innovation staff launched Ally.ai, an in-house generative AI platform that may summarize customer support calls, streamline venture administration and extra. One among Muthukrishnan’s largest accomplishments has been the creation of a novel coding mannequin that shields prospects’ delicate banking info from AI functions. Ally was additionally the primary U.S. financial institution to turn into a member of the Accountable AI Institute, a world nonprofit devoted to accountable organizational AI utilization.
forbes
Melissa Pint
Title: Chief Digital Data Officer and EVP
Firm: Frontier Communications
When Melissa Pint joined Frontier Communications in 2021, the corporate was rising from chapter. Underneath a brand new board, its aim grew to become not solely to be worthwhile however turn into a number one fiber supplier within the nation. Data know-how was central to this imaginative and prescient. Her management pivoted IT to being proactive about choice making, as an alternative of reacting to issues. . For the reason that revamp, Frontier has greater than doubled its fiber footprint and grown its buyer base by practically 60% since 2020, making it the biggest pure-play fiber supplier within the U.S. with 2.1 million prospects reliant on its fiber web companies. Customer support beneath her watch improved with greater than three-quarters of interactions taking place on-line due to a brand new customer support app. Its adoption led to a 30% lower in customer support calls.
forbes
Drew Pinto
Title: Chief Income & Know-how Officer and EVP
Firm: Marriott Worldwide
Drew Pinto’s twenty years at Marriott haven’t stymied his modern spirit. Pinto serves as Marriott Worldwide’s Government Vice President and Chief Income and Know-how Officer, a brand new place combining gross sales and digital, with the intention of rising Marriott past simply inns and into being a journey retailer. With enhancements to the Marriott Bonvoy Cellular app, the corporate has seen double-digit annual progress in each income and month-to-month energetic customers. Pinto oversaw the launch of Enterprise Entry by Marriott Bonvoy this summer time, a web-based reserving platform that enables companies to not solely reserve Marriott rooms at a reduced fee but in addition their journey. Since its launch, this system has had twice as many accounts created in comparison with its goal.
forbes
Rajendra Prasad
Title: CIO
Firm: Accenture
Rajendra Prasad, identified across the workplace as RP, led the implementation of GenWizard, the corporate’s clever automation platform. GenWizard permits the corporate to supply its purchasers with a 50% to 75% discount of their IT prices. The corporate additionally says it speeds the method of bringing new concepts to market. Prasad’s different focus has been making Accenture extra sustainable by means of actions like mandating cloud effectivity and using inexperienced software program engineering strategies. He’s additionally diminished the corporate’s vitality use by controlling system and vitality settings for over 500,000 workstations. Underneath his management, Accenture now reuses or recycles 100% of its e-waste like computer systems and servers.
forbes
Fletcher Previn
Title: CIO
Firm: Cisco
For 2 years Fletcher Previn has led Cisco’s IT division, working to combine AI instruments that can assist staff be productive. With earlier stints at Walmart and IBM, Previn’s deal with worker engagement has led to improved passwordless, safe inner sign-ins, in addition to elevated confidence in productiveness and reliability amongst customers of Cisco know-how. Previn led the corporate’s cost in creating its personal, inner ChatGPT instrument to assist staff improve productiveness and help them in finishing day by day duties like knowledge retrieval.
R-Z
forbes
Fidelma Russo
Title: CTO and EVP
Firm: GM Hybrid Cloud, Hewlett Packard Enterprise
Fidelma Russo is the chief technologist at HPE, the Hewlett Packard spinout centered on extra environment friendly knowledge processing and storage. Since becoming a member of the corporate in 2021 as CTO, Russo is tasked with main the Hybrid Cloud staff to modernize IT infrastructure, simplify enterprise operations and speed up the adoption of AI. Earlier this yr in partnership with NVIDIA, Russo and her staff launched HPE’s flagship AI product, Personal Cloud AI, which permits enterprise prospects to get began with the recent new know-how while not having a full in-house staff. Russo can be accountable for main the event and launch of HPE’s GreenLake cloud, a hybrid knowledge storage platform with over 37,000 distinctive prospects.
forbes
Jeff Seaton
Title: CIO
Firm: NASA
As CIO of NASA, Jeff Seaton manages over 113 petabytes of knowledge, over 700 staff and a couple of $1 billion funds. Since taking the function, he has labored to modernize the company’s digital infrastructure by lowering legacy programs and implementing multifactor authentication to enhance cybersecurity. He’s additionally invested in automation and begun utilizing digital replicas of spacecraft for engineering simulations as a strategy to save on prices. Seaton additionally led an initiative to modernize NASA’s internet presence, together with constructing out the NASA+ streaming service.
forbes
Cynthia Stoddard
Title: CIO
Firm: Adobe
Adobe’s multi-cloud knowledge platform makes use of ten instances the quantity of storage and processing than it did 5 years in the past. To cut back this burden, Cynthia Stoddard’s staff created the Adobe Knowledge Expertise workbench, which simplifies entry to knowledge programs throughout the corporate. Inside a yr of implementation, it led to a financial savings of $2.2 million in cloud spending and boosted productiveness. Her staff additionally constructed an LLM instrument that creates metadata documentation like summaries, description and utilization for knowledge belongings. Earlier than, solely 5% of the corporate’s over 100,000 knowledge belongings had been documented; at the moment, the quantity is over 90%, which saved an estimated 3,000 engineering days. Stoddard additionally set in movement having groups host hackathon-like occasions to construct new instruments, akin to a bot for IT upkeep tickets in Slack that led to a 27% discount in total requests.
forbes
Elizabeth Stone
Title: CTO
Firm: Netflix
At Netflix, Elizabeth Stone is increasing what streaming means by rising the platform’s know-how to assist new types of leisure, akin to internet hosting reside occasions or taking part in cell video games. A former monetary dealer, Stone introduced her economics experience to Netflix 4 years in the past and assumed the CTO function final yr. Since then, Stone has scaled applications like Netflix Preview membership, which permits members to prescreen content material and supply suggestions to the corporate and in addition leveraged AI to raised present prospects with streaming suggestions. Stone and her staff have additionally prioritized strengthening Netflix’s Open Join infrastructure, which permits subscribers to view content material seamlessly wherever they’re, by making {hardware} and software program enhancements to reliably assist adaptive streaming, reside occasions and video games.
forbes
Bala Subramanian
Title: Chief Digital & Know-how Officer and EVP
Firm: UPS
In an period of two-day supply, Bala Subramanian is working to simplify UPS’s operations with tech. His staff is main the transition from a scanner-based logistics community to a sensor-driven one by means of a Sensible Bundle Sensible Services initiative, putting in sensors in warehouses and supply automobiles and using sensible package deal labels geared up with radio frequency identification know-how (RFID) to trace packages. This effort has eradicated 20 million day by day barcode scans and diminished the variety of instances a package deal will get loaded within the unsuitable truck by 67%. The corporate goals to put in RFID in all UPS brown vans: 60,000 are anticipated to have it by the top of the yr with one other 40,000 anticipated to be geared up in 2025. Subramanian has carried out AI options to simplify worldwide transport and enhance customer support by reducing e mail response time in half. He’s additionally tackling package deal theft with UPS’ DeliveryDefense program , which saved one retail consumer $4.1 million in annual prices and added $5.2 million in income.
forbes
Jim Swanson
Title: CIO
Firm: Johnson & Johnson
Since assuming the CIO function at Johnson & Johnson, Jim Swanson has achieved plenty of digital transformations for the corporate. His staff created an app ecosystem for its digital surgical procedure merchandise, together with video, telepresence and surgical planning software program, that has helped enhance affected person outcomes. His staff has equally created digital “twins” of its provide chain utilizing its knowledge in an effort to optimize and enhance efficiency by simulating totally different selections. In the meantime, he’s additionally spearheaded initiatives to keepJohnson & Johnson staff abreast of growing applied sciences; extra thana third have obtained coaching in generative AI.
forbes
Fiona Tan
Title: CTO
Firm: Wayfair
At Wayfair, Fiona Tan has taken a 3 pronged method of updating legacy programs, growing cloud adoption and using AI and machine studying. Wayfair was highlighted as a high firm using generative synthetic intelligence. By way of AI, the corporate developed Decorify, which lets prospects see what a product would appear like in their very own house with the snap of a photograph. Within the yr because it launched, greater than 13,000 customers have created over 175,000 designs with this system. Thirty p.c ent of consumers who use Decorify add the merchandise to their carts and its repeat fee is at 26%. Tan’s staff has additionally utilized AI to scale back the time to create a brand new software programming interface by 85% and sped up a course of to guard knowledge privateness by 4 instances. With AI, the staff has simplified knowledge storage to scale back conversion time from about 5 to seven days to beneath eight hours.
forbes
Rajat Taneja
Title: President, Know-how
Firm: Visa
As president of know-how, Rajat Taneja is accountable for making certain the practically one billion funds processed every day by Visa occur. In his greater than a decade on the firm, Taneja has overseen $3.3 billion in AI and knowledge infrastructure investments largely centered on cybersecurity and fraud prevention. The corporate has a number of hundred AI fashions, together with 100 working in real-time, to watch and forestall fraud. Merchandise just like the Visa Account Assault Intelligence carried out by Taneja make the most of generative AI to identify enumeration assaults that are accountable for greater than $1.1 billion yearly in fraud losses globally.
forbes
Neeraj Tolmare
Title: International CIO
Firm: Coca-Cola
As International CIO, Neeraj Tolmare has balanced staying true to Coca-Cola’s legacy whereas propelling the corporate ahead, with tech on the middle. In April, it introduced a $1.1 billion five-year partnership with Microsoft to maneuver all of its functions to Microsoft Azure, making the corporate solely cloud-based. Moreover, Coca-Cola is piloting and starting to scale the usage of AI to craft emails and in-app messages to prospects. Early pilot outcomes point out AI has boosted urged product purchases 30-50%. These options have elevated income by 3-6% over the previous few years. Coca-Cola launched the Create Actual Magic platform in 2023, which lets prospects use generative AI to make personalised content material, growing model engagement and advertising and marketing.
forbes
Atticus Tysen
Title: CISO, CIO and SVP
Firm: Intuit
Underneath Atticus Tysen, Intuit’s IT staff has positioned worker expertise on the similar degree as buyer expertise. Intuit had regarded into third-party choices to enhance its intranet for years, however finally Tysen and his staff opted to construct their very own primarily based on present infrastructure. The customizable platform they developed has improved search capabilities and entry to needed content material. Due to its embrace of generative AI, Intuit has seen a 15 common productiveness improve and 97% of its AI-created content material doesn’t require human edits after. As each CIO and CISO, Tysen has put cybersecurity on the forefront of the corporate’s tech technique by means of improved risk detection and prevention.
forbes
Phil Venables
Title: CISO
Firm: Google Cloud
Phil Venables, who leads info safety efforts at Google’s cloud division, is the go-to individual for securing the search large’s enterprise choices for its scores of consumers, together with heavyweights like Walmart, Uber and Main League Baseball. Final summer time, Venables led the event of Google’s Safe AI Framework, or SAIF, a set of pointers for safety professionals to safeguard their AI initiatives — like ensuring corporations have insurance policies in place to get quick suggestions from customers on newly deployed AI instruments. He additionally helped implement Google’s SAIF Danger Evaluation, a survey that turns the SAIF pointers into a customized guidelines for corporations to take motion. Venable can be a member of President Joe Biden’s Council of Advisors on Science and Know-how, which makes options to the president on tech and innovation coverage.
forbes
Marykay Wells
Title: CIO
Firm: Pearson
As CIO at instructional writer Pearson, Marykay Wells is utilizing AI to automate work processes that may save staff time, and has developed a content material platform that enables groups to digitize their work with ease. Since mid-2023, Wells has additionally spearheaded a framework to deal with the corporate’s know-how debt to find out and exchange software program functions which can be dated, extraneous and are inflicting vulnerabilities. The initiative has diminished duplicate applied sciences by 50%, diminished know-how incidents by 30% and has yielded main price financial savings. Wells is on the Salesforce CIO Advisory Board and was beforehand in CIO roles at Nortel, Tekelec and Excessive Networks.
MORE FROM FORBES
ForbesHow Google Cloud’s Data Safety Chief Is Making ready For AI AttackersBy Richard NievaForbesNASA’s CIO On Managing IT In The Last FrontierBy Alex KnappForbesForbes Sustainability LeadersBy Elisabeth Brier
