How digital identification can enhance the African banking business

Noel K. Tshiani is the founding father of Congo Enterprise Community, which works with startups, firms, and authorities establishments within the Democratic Republic of Congo with the purpose of contributing to financial growth. The group put collectively a delegation made up of startups and authorities representatives to take part within the Africa Fintech Summit final week in Washington DC.

Digital identification is a key enabler of economic inclusion and financial growth. It will possibly assist to confirm the identification of people, making it simpler for them to entry banking companies, authorities advantages, and different digital companies with out having to go to a bodily location. The digital revolution has introduced quite a few advantages to Africa, together with entry to web companies and on-line purchasing. However the adoption and use of digital identification in Africa have been gradual, hindering progress in direction of absolutely embracing the digital economic system. The elements hindering this progress embrace:

1. Excessive value

The price of implementing and sustaining a digital identification system will be excessive, particularly for governments and small companies. Creating the system, amassing and storing information, and offering entry to customers can elevate vital prices. Monetary difficulties is usually a main barrier for governments and companies which might be already struggling to pay different month-to-month bills.

2. Lack of knowledge and digital literacy

Many individuals in Africa are usually not conscious of the advantages of digital identification or find out how to use it and as such don’t demand digital identification methods from their governments or companies. And with out demand, there is no such thing as a strain on governments and companies to put money into digital methods and eschew paper-based documentation resembling voter registration playing cards. Moreover, many Africans lack the technical abilities required to make use of digital identification instruments successfully. As such, training and coaching packages are wanted to make sure that persons are outfitted with the talents they should correctly utilise these instruments.

3. Privateness issues

Some persons are involved in regards to the privateness implications of digital identification. As a result of fear that their private data might be used for identification theft or different crimes, they’re hesitant to share their private particulars on-line. There’s additionally an absence of belief in governments and personal entities to guard private data adequately. Addressing these issues would require strong information safety laws, in addition to transparency and accountability mechanisms to make sure that private data is saved and used appropriately.

4. Know-how challenges

Some areas in Africa have restricted entry to electrical energy and the web, making it tough to implement and use digital identification methods, which often require a dependable energy provide and an web connection.

Regardless of these challenges, there’s a rising want for the adoption of digital identification in Africa. Addressing these challenges would require collaboration between governments, the personal sector, and most people to develop a complete technique that promotes the advantages of digital identification whereas defending particular person rights and privateness.


Rising the banking business and advancing monetary inclusion in Africa require these obstacles to be addressed as a precedence as a result of digital identification will change into more and more vital for banks to offer the very best service to their clients. By offering a safe and dependable approach to confirm the identification of shoppers, digital identification can assist banks to scale back fraud, improve buyer satisfaction, and increase their attain to new markets.


In conclusion, whereas digital identification has the potential to rework the best way folks in Africa entry companies and take part within the digital economic system, a number of challenges should be addressed to make sure widespread adoption. Excessive prices, low ranges of digital literacy, and privateness issues are all vital obstacles that should be overcome.

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