How African tech corporations can retain high expertise

This text was contributed to TechCabal by Natasha Netha, Worker Expertise (EX) Director, MFS Africa. MFS Africa is the most important cellular cash hub in Africa, with over 170 million linked customers.


The previous few years have been pivotal for the African tech house due to substantial infrastructure investments and improved web connectivity. 

The addressable marketplace for technology-focused options has grown with tens of millions of individuals going surfing and partaking within the digital age. 

Buyers have taken notice of this progress with startups throughout the continent attracting a document US$4 billion in funding in 2021. Regardless of ructions in different know-how markets, issues have but to indicate vital decelerate on the continent. Within the first half of 2022 alone, greater than US$3.5 billion was raised

With massive tech corporations like Meta and Google opening new workplaces on the continent, African tech startups are discovering it troublesome to draw and retain high expertise. The worldwide rise of distant and hybrid work additionally implies that tech corporations that take a primarily native method to recruitment are sometimes at a geographical drawback. 


The 2020 pandemic confirmed many corporations that working from residence doesn’t negatively impression productiveness at work. The aftermath of the worldwide lockdown compelled us to take away limitations round versatile and distributed work. At MFS Africa, we see distributed workforces as crucial to our imaginative and prescient of creating skilled borders non-existent. 

Even then, we needed to make changes. Whereas we had numerous workplaces throughout the continent with a few of our staff members working remotely from Europe, India and different components of the continent, we had been nonetheless office-first. The pandemic challenged us to assume otherwise. As we interviewed and onboarded folks fully digitally, we additionally started to develop our personal definition of borderless workplaces. Three years in the past, we’d have most well-liked for folks to work within the workplace, at present we encourage folks to search out the mannequin that greatest works for them whereas making certain that groups meet face-to-face typically sufficient to encourage sturdy collaboration and psychological security.

With distant and hybrid now the norm, particularly within the tech sector, African corporations can be foolhardy to geographically restrict themselves relating to recruitment. The candidates you’re seeking to entice aren’t limiting their choices in the identical manner.

So, for those who’re primarily based in Cape City and you discover an excellent candidate who’s primarily based in Nairobi, why would you shut your self off to hiring them or make them transfer international locations to give you the results you want? 

There are, after all, corporations that may survive and maybe even thrive with totally on-site workforces. I’m additionally not suggesting that anybody surrender their workplaces (we’ve got workplaces in sure areas that individuals can work from full time in the event that they need to). However all corporations want to grasp that with out embracing flexibility, they’re limiting the pool of tech expertise out there to them. 

Picture supply: MFS Africa

In fact, merely providing distant and hybrid work choices is not any assure {that a} tech firm will be capable to entice and retain the absolute best expertise. One of many largest developments I’ve seen post-pandemic is that individuals more and more need to work for companies that do significant work, and the place their very own objective and values align with these of the enterprise.

Analysis backs this up too.  As many as 42% of Gen Z workers, for instance, would select to work for a corporation that aligns with their values over one that gives the next wage.   For purpose-led African enterprise, that desire represents a major potential benefit. It might even enable them to recruit from world know-how gamers once they can’t compete with giant tech corporations on pay and advantages.

As such, the actual differentiator for tech corporations on the African continent is the flexibility to resolve actual issues. In fact, massive tech gamers will all the time maintain some enchantment however they have a tendency to take care of higher-order points and sometimes aren’t in a position to remedy particularly African issues. 

The identical is true relating to retaining staff too. Organisations have to make them really feel like they’ve an actual sense of objective and so they’re serving to remedy a number of the continent’s most urgent challenges. 

But when African tech corporations are to take full benefit of that time of differentiation, they want to have the ability to inform their story. That doesn’t all the time come naturally, particularly for corporations that don’t need to appear like they’re boastful. However give it some thought from a potential worker’s perspective. 

If you happen to come throughout a task that appears nice at an organization that’s unfamiliar, the very first thing you’ll do is google the corporate. That makes it crucial that the corporate is to inform its story successfully and exhibit that it does all of the issues it says it does. It must also be clear that the sort of high expertise that corporations need will immediately spot if an organization doesn’t achieve this in a manner that’s clear and sincere. 

In the end, there needs to be little question that African corporations need to work tougher than ever to draw and retain tech expertise. Slightly than bemoaning the state of affairs, corporations on the continent ought to view it as a chance. In the event that they pull out all of the stops to be the sort of firm that one of the best expertise needs to work for, the sort of firm that solves actual challenges, that may solely end in a greater firm. 

This doesn’t simply profit particular person corporations both. The extra African tech corporations that take recruitment and retention significantly, the higher the outcomes can be for the sector and the continent. 

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