Kraft Mac and Cheese is a staple for teenagers and adults alike. No shock, the Kraft blue field received Finest in Present in our rating of boxed mac and cheese manufacturers. The model has constructed an empire out of scrumptious nostalgia; Kraft is actually iconic.

However these days, Kraft Gluten-Free Mac and Cheese has been embroiled in an argument that’s left a TikTok creator feeling lower than tacky.

What’s the Kraft Gluten-Free Mac and Cheese drama?

It began when TikToker @aceengel got here to the social media platform to deal with Kraft instantly. Her title is Abby and she or he’s a director of Pet Angel Adoption, a no-kill, non-profit cat rescue in Michigan. As a fellow cat lover, bless her soul. However, most significantly, Abby has celiac illness. In her unique video, Abby talks about how she lives off Kraft Gluten-Free Mac and Cheese.

@aceengel Hello, @KraftMacnCheese I’ve tried emailing and calling you abiut this downside, however your coupon looks like a band-aid and the issue isnt being solved in your manufacturing firm! Gluten Free Mac & Cheese containers do not need the sauce packet in them! I’ve had this occur with 4 completely different containers from 4 completely different shops up to now 2 months. I’ve contacted you, you’ve given me a coupon, and when i exploit that coupon to get a brand new field? It doesnt have a sauce packet in it both!! Please take a look at your manufacturing line to see the place sauce packets are getting missed! Im not upset, I simply need you to know that is taking place so you possibly can repair it! #kraft #kraftmacandcheese #glutenfree #fyp ♬ unique sound – Abby

Sadly, throughout the final two months, she bought 4 containers from 4 completely different shops that didn’t embody the cheese packet. She tried to contact Kraft instantly, however was solely provided a coupon for a brand new field of mac and cheese, which was additionally lacking the packet.

Understandably pissed off, Abby got here to the TikTok platform to aim to seize Kraft’s full consideration.

“It needs to be extra than simply me,” stated Abby, “as a result of there’s no approach I’ve gotten 4 faulty containers. There needs to be a complete cargo.” She continues, “Kraft, please repair your manufacturing line!”

Not lengthy after, Kraft adopted up with a remark that stated, “Hiya. We apologize for this difficulty. We’re not having any high quality points with our gluten-free Kraft Mac and Cheese.” That’s not the fitting response, Kraft! Fellow TikTok customers got here to her support as she posted an virtually 10-minute follow-up response.

Abby was genuinely searching for Kraft to do some problem-solving.

Did Kraft repair the problem?

After her response video, Abby up to date us with one other video, explaining her dialog with a Kraft consultant named Larry, who personally reached out to her.

Abby says he was apologetic and type. He knowledgeable her an inner investigation was being held to repair the manufacturing downside and cease this from taking place sooner or later. Kraft additionally despatched her a care bundle, although not till after different manufacturers despatched her every kind of gluten-free items through Instacart. We are able to solely hope that Abby ultimately will get her cheese packets.

The place can you discover Kraft Gluten-Free Mac and Cheese?

Search for the gluten-free model of Kraft boxed mac and cheese at grocery shops, in addition to Goal, Walmart and Amazon. Fingers crossed that your field has the cheese packets inside!

$2.66 at Amazon