Samuel Dubik Mahama–The Man Who Is Reworking ECG With His Board

Few executives in Ghana made as a lot of an impression on their firms within the calendar yr 2023 as Mr Samuel Dubik Mahama, the Managing Director of the Electrical energy Firm of Ghana (ECG).

In only a yr, Mr. Mahama took the beleaguered energy operator to heights it had by no means achieved in its historical past, cementing his place as some of the achieved leaders in the private and non-private sectors.

Mr Mahama’s huge achievements have been acknowledged by amassing quite a few awards all year long because the transformational management he dropped at ECG was simply recognizable.

However how did he do it? Mr Mahama achieved his targets at ECG by introducing a no-nonsense management strategy to the corporate’s dealings that it has sorely lacked for a very long time, and Ghanaians lately obtained a style of that by way of his dealings with the Parliament of Ghana.

Parliamentary ‘DUM’

A couple of weeks in the past, many Ghanaians obtained their first style of the no-nonsense man behind lifting the Electrical energy Firm of Ghana (ECG) from a sinking dinosaur to a rising phoenix when electrical energy to Ghana’s Parliament was minimize throughout an MP’s debate of the annual State of the Nation (SOTN) handle.

Mr. Samuel Dubik Mahama, the generational chief who has turned the fortunes of the nationwide energy distributor round, attained web immortality when he was requested about reducing energy to Ghana’s Parliament and gave a cheeky however no-nonsense response that rapidly went viral.

Requested by Bola Ray why ECG minimize energy to the nationwide legislative chamber while they have been in session, ie ‘working’, Mr. Mahama mentioned ECG was additionally working on the time.

For many years, ECG has been an establishment teetering on the point of collapse as a consequence of a administration model that was too cozy with the powers that be and therefore reluctant to take the cruel selections wanted to stabilize its revenues.

Many state-owned enterprises owe the Electrical energy Firm hundreds of thousands and hundreds of thousands of cedis and barely make any try and settle these money owed.

Many people are additionally owing hundreds of thousands of cedis, utilizing all kinds of methods, and colluding with some officers to evade paying their payments.

All these have contributed to ECG being crippled and unable to fulfil its full potential, leaving it typically as the thing of mockery and derision from Ghanaians.

Beneath the management of Samuel Dubik Mahama, measures have been put in place throughout board to deal with these huge challenges which have traditionally held ECG again and the outcomes have been nothing in need of marvellous.

For example, according to the BBC, ECG recouped a whopping $1m in debt from Parliament with that single SOTN energy minimize.

Regardless of all these achievements, Mr. Mahama just isn’t celebrated sufficient, partly because of the media failing to acknowledge and spotlight the transformational management he has dropped at the corporate.

On this article, we spotlight these adjustments, their outcomes, and why Samuel Dubik Mahama has been the perfect factor to occur to ECG and energy distribution in Ghana in a long time.

Transformational Management

The reversal of ECG’s fortunes has not come on a silver platter however has been the results of the transformational management of Mr Mahama, carried out by way of laborious work and flawless execution of assorted plans.

Beneath the management of Samuel Dubik Mahama, ECG has launched quite a few insurance policies and measures which have led to the corporate with the ability to escape its previous troubles.

These all have led to the corporate astronomically bettering its income mobilization, streamlining its practices, eliminating inefficiency, and constructing a world-class group.

They’ve additionally reworked ECG right into a principally digitalized firm making it simpler to satisfy the calls for of a twenty first century clientele.

The measures which have yielded all these outcomes embody;

Income Mobilization efforts

ECG has taken a number of measures underneath the management of Samuel Mahama to extend the income it rakes in drastically.

In Operation 20 to twenty, ECG carried out a one-month moratorium train concentrating on all classes of consumers in arrears, notably together with the notoriously lengthy defaulting State-Owned Enterprises (SOEs).

Beneath Operation Zero, ECG carried out a income mobilization train that lined an astonishing 1,225,000 clients.

Out of the overall, ECG recorded 177,623 anomalies out of which 61,739 have been regularized on the spot. A complete of 59,072 clients have been billed and funds have been made immediately.

Lastly, Operation Repair the Invoice And Pay the Invoice, noticed ECG unleash about 4,000 employees together with Administration to be on the sphere to enhance the efforts of the revenue-collecting Directorates to rake in income.

The month-long effort led to ECG realizing a historic 100% increment in year-on-year income in 2023.

Digitalization efforts

Beneath the cashless undertaking, ECG launched a coverage of stopping the sale of electrical energy at its workplaces through money.

Concurrently, the corporate vastly upgraded its present cellular app, including extra options for enhanced efficiency.

The results of these insurance policies was the general public turning away from buying electrical energy on the ECG workplaces and as a substitute, utilizing the cellular app.

This led to an unprecedented improve within the variety of customers of the ECG cellular app, leaping from solely 500,000 customers at first of 2023 to three.4 million customers on the finish of 2023.

Beneath the loss discount undertaking, ECG changed all non-MMS-compliant meters with good pay as you go meters for higher monitoring and enhanced comfort.

Lastly, ECG launched the Buyer and Property and Info Administration System (CAIMS), to digitize the corporate’s belongings and buyer databases.

CAIMS serves as a complete digital repository for all ECG-tagged belongings, together with distribution transformers, LV poles, constructing constructions, and meters, in addition to buyer data.

Awards & Recognitions

All these measures taken by ECG underneath the management of Samuel Dubik Mahama led to him raking in quite a few awards in 2023 akin to;

1) Prime 20 Excellent Company CEOs of the Yr Award – Prime 50 Ghana Entrepreneurs and Company Executives Award and Summit 2023.

2) Distinctive Chief in Sustainable Energy Distribution & Reliability – 4th Africa Public Sector Convention & Awards 2023.

3) CEO of the Yr (Energy) – Ghana CEO Awards 2023.

4) Distinguished Management Award Institute of Management & Governance – Chartered CEO of the Yr 2023 –

5) CEO of the Yr 2023 – seventh Ghana Power Awards

6) 100 Most Influential Individuals Awards – The Enterprise Executives

ECG as a corporation additionally gained a number of awards, a testomony to the sound management of its Managing Director.

1) Advertising and marketing-Oriented State Owed Company of the Yr – twelfth Advertising and marketing World Awards 2023

2) Public Sector Marketing campaign of the Yr – 4th Africa Public Sector Convention & Awards 2023

3) Public Sector Staff of the Yr – 4th Africa Public Sector Convention & Awards 2023

Future Endeavours

Regardless of all the pieces achieved in 2023, ECG has proven no want to relaxation on its laurels and is telegraphing a collection of strikes to maintain its present trajectory going.

In accordance with Mr Mahama, the corporate plans to ‘maximize’ its 2023 good points by specializing in income development and aggressive discount of system losses in 2024 and past.

“These are anticipated to extend income assortment,” he guarantees, with ECG setting an formidable new income goal of Ghc 2 billion month-to-month all year long 2024.

ECG additionally goals to introduce paperless service functions to take all points of their companies on-line.

This goals at making all ECG clients making use of for brand new companies, separate meters, further load, and so on to use by way of the EGG Cell App, guaranteeing clients can entry all the corporate’s companies in a straightforward, well timed, and environment friendly method.

Different new measures together with Spot Billing and a Nationwide Meter Audit are all geared toward guaranteeing ECG’s new income targets are met by eliminating fraud and waste from the system.

Conclusion

It has turn into all too widespread to count on mediocrity from state-owned companies of their strategy to finishing up their duties, and certainly even ECG has been responsible of this previously.

Nonetheless, underneath the management of Samuel Dubik Mahama, the corporate has made a concerted effort to shed this status, doing so by implementing new measures and tightening present ones.

The result’s an organization that’s dependable and environment friendly and maybe for the primary time in its historical past, assembly its acknowledged targets.

ECG can also be having fun with the esteem of Ghanaians, as a consequence of enhancements in its digital infrastructure, making it simpler than ever to entry its companies in a hassle-free method.

All these are because of the transformations launched by Samuel Dubik Mahama, a frontrunner value celebrating for turning across the fortunes of one of many nation’s most vital organizations.