Afrigather The Joint Admissions and Matriculation Board (JAMB) strives to supply a seamless expertise for candidates. Nonetheless, chances are you’ll encounter and must solve common JAMB registration issues relating to NIN, profile code, or chances are you’ll simply have considerations relating to the examination. Typically it’s essential to increase a ticket by means of the JAMB assist system to handle these points. Right here’s a step-by-step information that can assist you navigate the method in 2024.
Accessing the JAMB assist web page to lift a ticket
To start, go to the JAMB support page at https://www.jamb.gov.ng/support. On this web page, you’ll discover numerous choices catering to completely different stakeholders inside the JAMB ecosystem.
1. Growth Companions and Heart Assist
Tailor-made for Growth Companions requiring help.
2. Skilled take a look at centres and registration centres
Particular assist for professionals concerned within the JAMB course of.
3. Candidate / Normal Assist Ticket
That is the choice you must select as a possible candidate or a previous JAMB candidate.
4. Native Assist
Reserved for Servicom and JAMB employees dealing with candidate tickets.
Initiating a Candidate / Normal Assist Ticket
When you’ve chosen the “Candidate / Normal Assist Ticket” possibility, a pop-up will seem. Reply “YES” to proceed. This motion directs you to a brand new web page the place you may articulate your grievance or problem.
Offering particulars of your grievance
The brand new web page is thoughtfully designed with well-labelled areas to enter the required particulars of your grievance. Whether or not it’s a technical glitch, registration problem, or another concern, benefit from the offered areas to be clear and concise in describing your downside.
Response time-frame from JAMB after elevating a ticket
After submitting your ticket, JAMB commits to responding inside 24 hours. This fast turnaround ensures that your considerations are acknowledged and addressed promptly. The environment friendly response time is a part of JAMB’s dedication to offering glorious assist to candidates.
Last ideas on the best way to increase a JAMB ticket
Elevating a ticket by means of the JAMB assist web page is a proactive manner to make sure that your considerations are heard and resolved swiftly. As a previous candidate, present candidate or potential candidate, benefit from this streamlined course of to make your JAMB expertise as clean as attainable in 2024 and past.
